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How ERP System Improves Customer Satisfaction


Enterprise Resource Planning (ERP) is software about how to manage any resources available in your business. In simple words. When you start off and you are one or with some of the employees running a business and its functionality is straightforward. Even pen and pencil do it. But when you expand your business, you hire more staff and more services include business activities increase and getting start complicated. You need to manage all these activities as systematic. ERP then will manage all tasks of business and free to manage your resources with it. Many ERPs contain lead/customer management system which stores all previous correspondence with clients so you can anytime access from the previous record. Erp system have best reporting capabilities enable you to analysis. There are many aspects ERP system improves customer satisfaction but some of these Accurate provision of delivery dates: ERP allow you to have built relation with you customers. It allow you to complete accurate pr
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